Here at LITTLESHOP & PANTRY we collect specific information about our clients, staff and suppliers that will include your name, email address and in some cases, your address and phone number. This is carefully monitored and is only accessible to our trained employees. Please see below the uses for each specific piece of data:
The data provided by Little French Limited existing customers is used to provide information on our services and/or anything that is specifically requested by you, the user. We will also use the information for billing and account management as well as to communicate with you on how we can best assist you throughout our relationship with you.
The data provided by LITTLESHOP & PANTRY potential customers will be for legitimate business interests only. This includes the interests of our company and how we can work to offer our goods and services to benefit you as well as ensuring that our marketing is relevant for your interests. When managing your data we always take into consideration any potential impact that it may have on you and your rights under the current data protection laws. Please note that we will NOT use your data for activities that are overridden by the impact it could have on you.
Our website address is: https://littleshopandpantry.co.uk. We, Birdfood Ltd (trading as LITTLESHOP & PANTRY) will almost always offer content to read and look at through our website, blog platform and social media channels. Many of these will often link through to news feeds and/or other articles that have been produced by other businesses, agencies and publications. If you do choose to read the content from a third-party and leave our website, blog or any other channel for that matter, Birdfood Ltd (trading as LITTLESHOP & PANTRY) will therefore not be liable for any personal information they may gather from you.
We use Google Analytics to track the visitors flow and interaction during their visit. Google Analytics collects other information such as demographic, general location and search terms.
Our contact form enables you to send information directly to our email address. This is an encrypted service.
If you correspond with us at LITTLESHOP & PANTRY by email,postal service or any other form of communication including telephone conversation, we may retain the information contained within them to keep a record of a specific enquiry, notification, testimonial, complaint or any other relevant matter concerning our business relationship together. All email communications are securely encrypted. We use emails to contact our customers and third party suppliers. You will always have the option to STOP receiving emails from LITTLESHOP & PANTRY and we will have to remove your personal data and/or refrain from contacting you again. Of course if you are signing a contract with us at Little French Limited then it is necessary to have your personal data to ensure that we can authenticate the contracts and supply you with the services selected.
Information of your services and purchased goods are maintained safely within your customer account. The personal data that we collect from you is stored in one or more of the following locations:
Birdfood Ltd (trading as LITTLESHOP & PANTRY) retains data for the duration of our business relationship followed by a reasonable period should a future opportunity arise. For more information on where your personal data is stored please contact us.
We can assure you that any personal data that we have collected from you that is stored on our Cloud based systems are strictly not used, nor stored by them for their own marketing purposes. The only purpose they have with your data is cloud storage and retrieval. We may occasionally provide details to a third party to mail information to you for billing purposes. Otherwise we do NOT reveal any of the personal information you’ve shared with us at LITTLESHOP & PANTRY to any third party supplier unless you have requested it specifically, the information is needed to comply with new regulations or laws such as a court order or to address disputes, claims, emergencies or to protect our rights.
If you are not happy with the way that we are using your data, please contact LITTLESHOP & PANTRY immediately so we can work together to resolve the issue. If you are not satisfied with our response, more information can be found on the Information Commissioner’s Office (ICO) website.
We take the security of your data very seriously at LITTLESHOP & PANTRY and always ensure that those employees who need to know your information to provide you with the goods or services have access to do so effectively.